The ICC's professional staff provides live online help, adjudication of abandoned games, and an active computer-detection team to ensure you won't have to play against computer-cheaters.
"sshout I am going to the World Open. Is anyone else going?"
"sshout" stands for serious shouts and is used only for chess-related shouts.
The sshout feature is now only available to official vendors, certain ICC bots, and a few accounts the administrators feel have a valid reason to use the sshout feature.